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Ebeveynim — Account and Data Deletion

App: Ebeveynim (com.barisakca.ebeveyn) — Developer: Barış Akça

Deleting in the app (fastest way)

Family member: tap "Delete my account and data" at the very bottom of the home screen and confirm twice.
Elder's phone: press and hold the ⚙ icon in the top right for 3 seconds → Settings → "Delete my account and data". If the only elder in the family is deleted, all of the family's data (contacts, messages, voice recordings) is deleted.

Deletion is immediate and permanent.

Requesting deletion by email

If you can't access the app (for example, you lost your phone):

Send an email with the subject "Account deletion request" to destek@ebeveynim.tr.
Include the phone number you signed up with or your device ID. On the elder's phone: press and hold ⚙ for 3 seconds → the "Device ID" is shown at the bottom of the Settings screen. If you're a family member, your elder's device ID and your own name are enough.
Your request is processed within 30 days at the latest and you'll be informed by email.

Deleting some data without deleting the account

You can also request deletion of only certain data (for example your phone number, display name, a contact, or messages waiting on the server) at the same address, stating which data you want deleted. Family members can delete contacts themselves in the app. The content of played messages is deleted automatically within about 1 hour, and message records within 90 days.

A family member can only be removed from the family on the elder's phone (press and hold ⚙ for 3 seconds → Settings → Family members → "Remove"); that person's family-related data is deleted.

What is deleted?

Account ID, your display name and phone number
The phone number and PIN hash used for sign-in; the sign-in details kept in your phone's secure storage
The family record and the elder's contacts (if the elder is deleted)
All encrypted messages and voice recordings waiting on the server, and message records
Battery level, last-use time and notification token

Data that is kept

When the account is deleted, the data above is permanently deleted; no copy is kept. The only exception is the phone ID hash kept to prevent the free trial from being claimed again on the same phone; it cannot be linked to anyone (it contains no name or number). Subscription and payment records may be kept by Google Play, Apple and RevenueCat according to their own retention periods for legal reasons. To cancel your subscription, use Google Play → Payments & subscriptions on Android, or Settings → [your name] → Subscriptions on iPhone; deleting your account does not cancel the subscription automatically.

For details, see the Privacy Policy.